ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Mastering Difficult Conversations"
Episode Synopsis
discover the art of navigating difficult conversations with expert techniques and personal insights. Learn how to mentally and emotionally prepare for challenging interactions and understand the profound impact of misunderstandings on relationships. Explore key communication methods like active listening and 'I' statements, especially when addressing mental health issues such as burnout or depression. Gain practical advice on maintaining composure, avoiding emotional triggers, and achieving positive outcomes.
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