There are 5 essential skills you're going to need to be an effective leader:1. How to communicate 'Why'2. How to evaluate performance3. How to give feedback 4. How to delegate5. How to create a culture of accountability to drive excellenceIt can feel overwhelming, even intimidating at times. So when I’m working with a client we focus on creating wins by focusing in on one key element at a time.Communicating why things are they way they are…Evaluating performance of people and projectsGiving feedback that’s helpful, timely and honest…Knowing what, when and who to delegate to...And creating a high performance culture around accountability…These are the fundamentals for creating a winning team, which in turn, creates a winning experience or your customers.  

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