In this episode titled ‘Strategies for Effective Learning in Retail Sales’, Amit Garg – Founder and CEO of Upside Learning, speaks with Ramakrishna Rao (Coach Ram) ICF-PCC about how retail sales training varies from other forms of training.Ram’s colleagues describe him as one of those professionals with extensive experience and expertise in the L&D domain with a desire to learn and stay relevant. Here are the key takeaways from this podcast:Retail training is business-centricIt needs to be consciously designed to track the linkage between intervention and impactAuto Learning System helps promote product/ process knowledge and awarenessMultiple feedback streams aid skill-mapping on a large scaleLearning and performance are closely integrated in terms of employee behavior impacting business revenueThe role of managers can be described as ‘Manager as Coach’ in the retail sales training processMobile-first microlearning enhances pull-mode for retail sales trainingLearning Organization and Organization Network Analysis helps track performanceThere is great potential for peer learning and social learning in retailThe cultural element of top-level management plays a key role in retail salesYou could also listen to this episode on your podcast app of choice below:YouTube: https://youtu.be/s6ail68eBIYGoogle Podcasts: https://bit.ly/3ykprRfSpotify:  https://spoti.fi/2WfJKlHAll our podcast episodes are also available here: https://bit.ly/3ySdd3b 𝙁𝙤𝙧 𝙚𝙭𝙘𝙡𝙪𝙨𝙞𝙫𝙚 𝙪𝙥𝙙𝙖𝙩𝙚𝙨 𝙤𝙣 𝙩𝙝𝙚 𝙇&𝘿 𝙂𝙤 𝘽𝙚𝙮𝙤𝙣𝙙 𝙋𝙤𝙙𝙘𝙖𝙨𝙩, 𝙛𝙤𝙡𝙡𝙤𝙬 𝙤𝙪𝙧 𝙨𝙝𝙤𝙬𝙘𝙖𝙨𝙚 𝙥𝙖𝙜𝙚: https://bit.ly/3yjFqi8 You may also follow our social channels to get quick updates related to our L&D Go Beyond Podcast and blogs:LinkedIn: https://www.linkedin.com/company/upside-learning-solutions/Facebook: https://www.facebook.com/UpsideLearningTwitter: https://twitter.com/UpsideLearningInstagram: https://www.instagram.com/upside.learning/We would love to hear from you at: [email protected]. About the GuestPopularly known as ‘Coach Ram’, Ramakrishna Rao is currently the Chief Learning Officer at Page Industries. Having worked in leadership roles associated with learning, talent management, and leadership development, he has won several awards from many industry bodies and is also a professional certified coach from International Coaching Federation specializing in career coaching and leadership development. Specialties: Careers, Talent Management, Leadership Development, Personal Effectiveness, Skill Development, Coaching, and Neuroscience.Email: [email protected]: https://www.linkedin.com/in/coachram/ About the HostAmit Garg has been involved in the workplace learning domain for over 19 years. He is passionate about improving organizational performance through better learning solutions. He consults organizations around the world on resolving business and training challenges through uniquely crafted learning solutions by combining his vast experience and quick adoption of evolving trends on learning and technology fronts. You can follow and connect with Amit via:LinkedIn: https://www.linkedin.com/in/gargamit100/Twitter: https://twitter.com/GargAmit100Email: [email protected]

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