Tanner Jones, your host and Vice President of Business Development at Consultwebs, welcomes you to another episode of the LAWsome Podcast by Consultwebs.   In today's episode, Tanner is accompanied by Bim Dave. He's executive vice president product and services at Helm360, a company that optimizes systems, data and processes specifically for legal and professional services.   Key Takeaways: 00:15 Introduction  00:52 The risk in over-customization 02:35 Effects of over-customizing technology in the legal profession 04:50 Problems law firms face when over-customizing softwares 12:08 Explaining ERP  12:50 How law firms can avoid the trap of over-customization  16:05 Common mistakes law firms make when adopting new technology 20:00 Legal technology 20 years ago versus today. 25:22 Top tips for law firms implementing new softwares. 28:25 Best communication hacks when implementing new technology 31:35 Tips when dealing with difficult customers 34:35 Final advice   Best way to contact Bim Dave:  https://helm360.com/    Discover More About the Podcast and Consultwebs: Subscribe to the LAWsome Podcast by Consultwebs on Apple Podcasts, Google Podcasts, and Spotify   Visit the LAWsome website   Follow Consultwebs on social for legal marketing updates: Facebook Instagram Twitter Linkedin YouTube   Learn more about Consultwebs at the links below. Law Firm Marketing Agency Services  Law Firm SEO Law Firm Web Design  Law Firm PPC  Law Firm Social Media  Law Firm Email Marketing Law Firm Digital Marketing    Consultwebs 8601 Six Forks Rd #400, Raleigh, NC 27615 (800) 872-6590 https://www.consultwebs.com  https://www.google.com/maps?cid=13646648339910389351 Want more tips and tricks? Follow us on socials:   Facebook: https://www.facebook.com/consultwebs/   Instagram: https://www.instagram.com/consultwebs/   Twitter: https://twitter.com/Consultwebs   Check the Podcasts at:

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