Listen "Ep. 18 - How To Decrease Customer Service Complaints and Increase Customer and Employee Retention with Stephen Spiegel From CrewHu"
Episode Synopsis
Stephen and Barb talk about how to establish a positive vibe within your business' culture. How to ensure there are good vibrations experienced by employees and customers. The vibe of your business culture is determined by how different levels of staff communicate with one another as well as how employees interact with clients or customers. Sometimes the hardest part of work is the emotional labour involved in getting the job done. So if you are happy and you know it, clap you hands, But if you can't get no satisfaction, and you try, and you try…. Then you are going to love the listening to Stephen Spiegel of CrewHu.
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ZARZA We are Zarza, the prestigious firm behind major projects in information technology.