In the podcast episode on Keys to Success, host Litra Simms explores the challenges of being a landlord and provides a comprehensive outline of effective strategies to manage difficult tenants. She starts the discussion by emphasizing the importance of setting clear expectations early through a detailed lease agreement. Litra suggests a robust tenant screening process, which includes a detailed rental application, background checks, credit reports, and specific criteria for prospect tenants. She further discusses the implementation of late fees and consequences for late payments, stressing the balance between firmness and empathy. The episode also covers techniques for professionally handling tenant conflicts and tips for resolving disputes efficiently. Lastly, Litra discusses the challenging process of eviction, offering guidance on legalities and steps for a smooth procedure, and emphasizing it as a last resort to protect a landlord's interest.

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