The Secret Behind Jobsity's Success: Excellent Customer Service

30/07/2021 30 min Temporada 1 Episodio 14

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Episode Synopsis

Since the beginning, Jobsity has been concerned with treating its clients well. We've always gone beyond the typical customer-seller relationship. That's why we put effort into ensuring our clients feel like we're their partners, and that they know their goals are also ours. For this reason, from the very first day with a new customer, we do our best to strengthen that relationship. Today we'll be talking a bit about this. We’ll host a conversation with our COO, Santiago, our HR Manager, Daniela, and our VP of sales, John. Welcome guys.
In this episode we will talk about:

The hiring/contact process for clients.
How we know the client's needs
How we measure our developers' performance while they are working on a client's project
Feedback culture.
How we know that our customers' needs are being met
What is "Jobsity Material"?
Our experience working with NBC.

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