In this podcast, JAMS neutrals Judge Sherry Klein Heitler and Judge Richard McDermott give listeners a deeper look into the mediation process and how mediation can truly be a more beneficial alternative when managing personal injury cases. They examine the benefits of going through mediation as well as outline what the normal process looks like for personal injury (PI) disputes. Furthermore, they discuss their professional experiences overseeing and handling PI disputes from both the attorney and mediator perspectives and give suggestions for how to help settle these types of cases.

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