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Listen "Episode 3: Human-Centered Design"
Episode Synopsis
How does ITS approach and configure online spaces where the public interacts with New York State agencies and make that experience better? Listen to the latest episode of the “ITS a Tech Podcast,” featuring Jesse Gardner, Director of User Research at ITS and Eric Steinborn, Design System Lead. Learn more about human-centered design and how it is helping New Yorkers access services in better and even more efficient ways. Thank you for listening to the IT’S a Tech Podcast. For more information about ITS, visit our website at its.ny.gov. Follow us on X, LinkedIn, Instagram and Facebook.
More episodes of the podcast IT'S a Tech Podcast
Episode 12: ITS on the Rise
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Episode 11: Best of Season One
10/12/2025
Episode 10: Training and Mentorship
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Episode 9: New York Business Express
16/10/2025
Episode 8: Tales from the State Fair
10/09/2025
Episode 5: CISO Blue Team
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Episode 4: Operational Excellence
08/05/2025
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