Since 2019, Thomas Singbartl, Head of Global IT Operations at Internationale Hochschule (IU), has supported the university's astonishing growth journey from 35,000 to 130,000 students.Join host Elias Voelker in this episode as Thomas shares how IT fueled IU’s exponential growth, why the term “digital transformation” no longer applies, and how Syntea, IU’s AI learning companion, is revolutionizing education. He also outlines his vision for AI in IT operations, from process optimization to empowering help desk teams with more meaningful work.You'll learn:1. Similarities and differences between IT in media and education2. How IT enabled IU’s exponential growth during the COVID years3. Why “digital transformation” is no longer a relevant term4. The role of AI in modern education with IU’s Syntea5. Thomas’ vision for AI’s future in IT operations___________Get in touch with Thomas Singbartl on LinkedIn: https://www.linkedin.com/in/thomassingbartl/ ___________Details about Internationale Hochschule: Website: https://www.iu.de/ Industry: Higher EducationCompany size: 1,001-5,000 employeesHeadquarters: Erfurt, ThueringenFounded: 1998 ___________About the host Elias Voelker: Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.Get in touch with Elias via LinkedIn or email [email protected].___________Podcast Music:Music by Ströme, used by permission‚Panta Rhei‘ written by Mario Schoenhofer(c)+p 2022, Compost Medien GmbH & Co KGhttps://stroeme.com/https://compost-rec.com/Thanks to our friends at SAWOO for producing this episode with us! 

Ver todos los episodios