Timestamps; 01:00 – Giovanna shares her international career journey and cultural experiences03:30 – Adapting communication styles for North America, Germany, and Latin America05:45 – Insights from the “Mastering Communication Skills” workshops for tech professionals07:00 – The LEARN framework: Listen, Empathize, Acknowledge, Negotiate, Respond10:30 – Communicating differently with executives vs. technical teams13:45 – How AI supports communication while keeping the human touch17:00 – Leading multicultural teams and empowering people to find their own style

Ver todos los episodios