A routine day turns into a soggy disaster when a basement floods, leaving behind standing water, damaged belongings, and urgent questions about what’s covered—and what’s not.In this episode of Is It Covered?, we sit down with Chris & Dayna Muoio of Rochester Restoration for Part 2 of our interview, this time diving into water damage, sump pump failures, and the realities of flood-related claims.✓ What to do (and not do) when your basement floods✓ How mold, maintenance, and timing impact your claim✓ Why clear communication with your agent—and your plumber—mattersWhether you're an insurance agent or a homeowner trying to avoid thousands in out-of-pocket repairs, this episode is packed with tips to help you stay dry, protected, and prepared.🎧 Listen now—and learn why the right words and the right response can make or break your claim.Interested in talking with Bruce or Brian about your insurance needs? Reach out!📧 [email protected] | 📧 [email protected] | ☎ 315-986-4062🌐 https://rochesterrestoration.com/#InsuranceClaim #FloodDamage #WaterRestoration #HomeInsurance #MoldPrevention #SumpPump #RochesterRestoration #IsItCovered

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