Wed, 27th Aug 2025

27/08/2025

Listen "Wed, 27th Aug 2025"

Episode Synopsis

This edition of Weekly Insurance News Wrap with Paige Estritori brings noteworthy updates from the Australian insurance industry. The Australian Financial Complaints Authority (AFCA) demanded RACQ Insurance augment a payout after mishandling a house fire claim. The Australian Securities and Investments Commission warned of significant inadequacies in life insurance sales practices, urging improvements in customer protections and satisfaction. AFCA also arbitrated a dispute over a $2000 excess on an IAG enacted property policy, underlining the need for vigilant renewals review. Finally, AFCA's ruling on a personal dispute between a man and his ex-wife highlights the importance of undisputed communication in shared-asset insurance policies. Stay informed about insurance news and trends with Weekly Insurance News Wrap.