In this episode of the Weekly Insurance News Wrap, we address critical insurance issues in Australia. We discuss a case where a female footballer's claim for physiotherapy expenses was declined by AIG Australia, highlighting the importance of understanding the intricate details of insurance policies. Crowned by Football NSW, the policy had clear definitions excluding repetitive stress injuries. We transition into the topic of flood insurance, emphasizing the need for swift claim processing, as proposed by NSW Premier, Chris Minns. A landmark case reveals unfair Gap Insurance pricing seeing Eric Insurance refunding a thirteen-year-old policy. Further, Acenda life insurance has offered a relief package for NSW flood victims, waiving premiums for up to three months, and providing access to counselling and health resources. This sets a new precedent for insurer responses to climate-related incidents, prompting vital discussions around risk management strategies.

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