Discover how our Small Claims Mediation Service is helping to resolve disputes without the potential stress of having to go to court. In this episode, we’ll explore the benefits of mediation and hear the real-life story of David Kerry, one of our satisfied users who successfully used the service to find a resolution to his dispute with a large company. We’ll also hear from David Franks, one of our new mediators, as he tells us more about the purpose of his role and the support available to users. Listen now to find out more about the recent changes to the Small Claims Mediation Service, and how the service can help to find a quicker resolution to your disputes. Send us a textFor full transcript of each episode, please visit - Inside HMCTS

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