INNsider Tips

INNsider Tips

Por: Gerry MacPherson
Welcome to INNsider Tips.These will be short, bite-size weekly podcasts that are designed to help you, independent hotel, resort, inn bed & breakfast etc. owners and managers grow your property’s success. Many of the tips I will be sharing come from decades of experience and the achievement of established larger brands. To take advantage, make sure to subscribe.You will be able to find them by signing up at keystonehpd.com, YouTube and the INNsider Tips Podcast.
65 episodios disponibles

Latest episodes of the podcast INNsider Tips

How to Overcome Objections When Upselling | INNsider Tips-065 24/07/2023
The Mechanics of Upselling | INNsider Tips-064 17/07/2023
How to Upsell at Your Property | INNsider Tips-063 10/07/2023
How to Respond to Negative Reviews | INNsider Tips-062 03/07/2023
How to Handle Negative Reviews | INNsider Tips-061 26/06/2023
The Most Common Hospitality Property Complaints | INNsider Tips-060 19/06/2023
Tips For When Guests are Complaining | INNsider Tips-059 12/06/2023
Training Employees To Ask For Complaints | INNsider Tips-058 05/06/2023
How to Get Guests to Tell You Their Complaints | INNsider Tips-057 29/05/2023
How to Handle Customer Complaints | INNsider Tips-056 22/05/2023
More Ways to Surprise Guests | INNsider Tips-055 15/05/2023
Ways to Surprise Your Guests | INNsider Tips-054 08/05/2023
More Ways to Empathize with Your Guests | INNsider Tips-053 01/05/2023
How to Empathize with Your Guests | INNsider Tips-052 24/04/2023
Is Your Customer Service Working | INNsider Tips-051 17/04/2023
How to Enhance Your Business | INNsider Tips-050 10/04/2023
Policy for Using Hotel Telephone | INNsider Tips-049 03/04/2023
Improving the Work Atmosphere | INNsider Tips-048 27/03/2023
Dealing With Emotions On The Job | INNsider Tips-047 20/03/2023
Employee Responsibility | INNsider Tips-046 13/03/2023
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