Episode 44: Outsourcing your MSP Helpdesk - A Review

Infinite Scale: The Ultimate Growth Podcast for MSPs
16/08/2022 24 min Temporada 1 Episodio 44

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Episode Synopsis

James talks with Christopher Scaminaci Director of Engineering at TechPulse and author of MSP Automator. Chris chats about his role leading the support team in TechPulse and his they came to see outsourcing their Helpdesk as a "well-being" decision for his team. He also takes us through MSP Automator's review process and  onboarding and go-live experience with Benchmark 365. 

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Episode 57: Perfect Partnerships - How to Successfully Onboard an Outsourced Helpdesk 18/03/2024
Episode 56: Unshakable Confidence, 5 Ideas to Master your MSP Mindset 18/03/2024
Episode 55: What is the Rule of 3 for MSPs? 17/03/2024
Episode 54: How MSP’s can break free from Operational Overload 14/02/2024
Episode 53: Are You Stuck 'In the Business'? Key Signs and Solutions 14/02/2024
Episode 52: Scaling Your MSP Business: The Power of Time Freedom 11/12/2023
Episode 51: How to use AI to optimize your MSP 14/06/2023
Episode 50: Optimizing Your MSP Sale Value 07/06/2023
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