Our live session at the 2020 Virtual Comm Chat Summit about our biggest fails unironically ends in failure due to severe weather, Brian pivots to live Q&A, and Bella saves the day. #BlackLivesMatter Failure Stories: The intention of this episode was to swap stories about the biggest fails we’ve made in our careers and share lessons learned. We will publish those as a separate episode. Thanks to the audience for being gracious as the storm wreaked havoc on our plans! Bella: When all else failed, just look at that face! Community Books: Building Brand Communities by Carrie Melissa Jones Social Customer Experience by Dave Evans and Joe Cothrel Social Media Marketing by Dave Evans and Jake McKee Learning vs. Experience: Steve Jobs on consulting vs. owning results Sponsored by: Comm Chat by Commsor is a private network of community leaders who believe the best way to impact the world is through community

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