The world today is in a state of flux - geopolitical tensions, economic volatility, trade wars and environmental crises are converging into an unrelenting storm. In such a landscape, running an enterprise is no longer about operational excellence alone, it’s about human resilience. The role of a leader has fundamentally changed. From being a figurehead or coordinator, the modern leader is now omnipresent, emotionally available, environmentally aware and prepared to manage failure at multiple levels. Drawing on his rich experience, at a recent IMA India CHRO Forum in Delhi NCR, Suresh Narayan, Chairman and MD, Nestle reflected on how leadership must evolve to meet the moment. His message was clear: crises will come, but how an organisation and its leaders respond can define legacies. 

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