Episode Synopsis "iLead, pt. 6: Communicating Value"

Pastor Steve Flores, Reta Russell and Pam Harrell deliver this talk about their experience learning about customer service from the Ritz-Carlton hotel chain. What does this hotel have to teach us about communicating value to the people we encounter every day?

Listen "iLead, pt. 6: Communicating Value"

More episodes of the podcast iLead

• iLead, pt. 15: Mistakes Young Leaders Make
• iLead, pt. 14: How to Be a Great Follower
• iLead, pt. 13: Lessons from the First Seven Years
• iLead, pt. 12: How to Spot a Leader
• ILead, pt. 11: Dealing with Criticism
• iLead, pt. 10: Attitude and Motives
• iLead, pt. 9: Paying the Price
• iLead, pt. 8: Dealing with the Unexpected
• iLead, pt. 7: Managing Mistakes
• iLead, pt. 6: Communicating Value
• iLead, pt. 5: Dealing with Conflict
• iLead, pt. 4: How to Work with the Secure
• iLead, pt. 3: How to Instill Confidence
• iLead, pt. 2: Overcoming Insecurity
• iLead, pt. 1: More of Jesus, Less of Me