Phil Tomlinson is the Senior Vice President of Global Offerings at TaskUs, overseeing core service lines including AI Services, Digital Customer Experience, and Trust & Safety. With over 20 years of experience, he drives service strategy, product development, and execution across specialized digital offerings. He also promotes mental health in the workplace through thought leadership and speaking engagements, helping TaskUs maintain its leadership in the outsourcing industry.

Phil Tomlinson
LinkedIn: https://www.linkedin.com/in/philatom/

Flor Laorga
LinkedIn: https://www.linkedin.com/in/flor-laorga/
X: https://x.com/florlaorga
Website: https://aifn.co/flor

AI Frontier Network
Website: https://aifn.co
LinkedIn: https://www.linkedin.com/company/ai-frontier-network/
X: https://x.com/aifn_co
YouTube: https://www.youtube.com/@ai-frontier-network

OUTLINE
00:00 Start
00:25 Phil Tomlinson’s Background and Career in AI
02:02 Leading Global Offerings at TaskUs
03:42 Integrating Tech With Human-Centered Values
05:56 Designing Human-First AI Service Models
12:13 Navigating Ethics in AI Development
19:12 AI’s Role in Trust, Safety, and Accountability
22:39 Advocating for Mental Health at Work
27:05 Leadership Philosophy and Mentoring Future Leaders
32:54 Advice and Vision for TaskUs
38:20 Reflections and Key Takeaways

Ver todos los episodios