ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Hacker Moments: Phil On "Tough Conversations""
Episode Synopsis
We've all had to have tough conversations. Inspired by a recent HBR article by Joseph Grenny, Phil talks through how to best approach these conversations (and why it's best not to avoid them).
1. Get your motives right
2. Get emotions right
3. Gather the facts
1. Get your motives right
2. Get emotions right
3. Gather the facts
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