Every organization has them — the managers who are technically great but people-challenged. The ones who can quote policy but can't hold a coaching conversation. The ones who think micromanaging is mentoring, or that "communication" means sending one group email a month. In this episode of HR Baddies, host Katie Garcia gets real about one of the biggest pain points in today's workplaces: the missing skill sets in middle management — and what HR can actually do to fix them. We talk a lot about trust, burnout, and culture, but here's the truth: none of that gets better if your managers don't know how to lead. Because culture doesn't live in a PowerPoint deck — it lives in the middle. 💬 In This Episode, You'll Learn: ✅ The real reason middle managers struggle — and why it's not lack of effort. ✅ The essential leadership skills missing in most management layers today. ✅ Why your training programs aren't working (hint: too much theory, not enough practice). ✅ How to design training that sticks — using microlearning, real scenarios, and 30-60-90 reinforcement. ✅ How HR can build accountability systems that make development unavoidable. 💡 Key Takeaways: You can't fix culture without fixing your managers. Stop training for attendance — start training for behavior change. Leadership is a skill, not a title — and bad habits don't fix themselves. When managers get better, the business gets faster, stronger, and healthier. Why You Should Listen: This isn't another fluffy leadership talk. Katie gives HR pros and execs a tactical playbook for retraining the most overlooked level in every organization — the middle. From emotional intelligence and conflict management to communication and delegation, this episode gives you the blueprint to turn "that manager everyone avoids" into a confident, competent people leader. Because you don't train managers because they're broken — you train them because they're the ones building your culture every single day.

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