Who LOVES conflict? NOT ME. But here is the deal friends, if you are leading a community you have signed yourself UP for some conflict resolution. Sound fun? It's not. But it doesn’t have to be crazy difficult. There are some tools that we can learn as builders that will help us.Our guest this week has “worked in the trenches of human conflict” as an internationally renowned attorney mediator Hesha Abrams is no stranger to INSENSE conflict and has become a master of defusing anger.ACCESS FULL SHOW NOTES HERE: https://www.heatherparady.com/blog/023ASK A QUESTION: www.heatherparady.com/askTOPICS FROM THIS EPISODE:When there is conflict in your group- what do you do?Healthy ways to “grab back power” and stay “neutral” in conflictDealing with conflict specifically ONLINE (when you can't see nonverbals/tone of voice)Using great questions to resolve conflictCONNECT WITH HESHA:Website: https://www.holdingthecalm.com/Buy her book: https://www.amazon.com/Holding-Calm-Resolving-Conflict-Diffusing/dp/1523001933/ref=sr_1_1Tag her on LinkedIn: https://www.linkedin.com/in/hesha-abrams-26b55156/CONNECT WITH US!Youtube Channel: https://www.youtube.com/heatherparadyFollow Heather on IG:https://www.instagram.com/heatherparady/Follow Heather on Twitter: https://twitter.com/heatherparady

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