Listen "Data disappeared? Internet down? Bad service? On feeling 'customer rage'..."
Episode Synopsis
What is “customer rage”? Bruce Whitfield interviews Prof Nicola Kleyn of the Gordon Institute of Business Science (Gibs).See omnystudio.com/listener for privacy information.
More episodes of the podcast How it works
How it works - how work is changing
16/06/2020
How it works: Managing Remotely
09/06/2020
How it works - The Cloud
26/05/2020
How it works- How to navigate the world on research, studies and information in a covid crisis
19/05/2020
Getting boards to work better
04/02/2020
How it works-Loyalty Programmes.
26/11/2019
How it works – the Waterfront
22/10/2019
How it works – Trade Wars
15/10/2019