Episode 6: The Perception of Value

13/11/2024 13 min

Listen "Episode 6: The Perception of Value"

Episode Synopsis

In this episode of Hospitality Reinvented, we explore one of the most crucial aspects of modern hospitality: the Perception of Value.
More than ever, hospitality brands must understand that value isn’t just about price—it's about experience. The days of relying solely on product quality or pricing are over.
Guests now expect an experience that feels meaningful, memorable, and worth every dollar spent. But how do you build that perception of value?
The answer lies in how and where it’s experienced.
This concept is a powerful reminder for bars, restaurants, and hotels that people are willing to pay more when they feel they're getting an enhanced, unique experience.
Then, we break down actionable strategies for creating value perception in each type of venue.
We discuss how even the smallest details can elevate perceived value—ultimately leading to a more loyal guest base and stronger revenue.
If you want to learn how to go beyond just meeting expectations and start crafting experiences that make your guests feel true value, this episode is for you.
🎧 Tune in and learn how to make every touchpoint with your guests count.