Today on HITshow:



The Joint Commission redefines quality by elevating nurse staffing, NRC Health crowns top performers in patient experience, and Oracle’s billion-dollar Nashville campus takes shape — plus Pear Suite’s new funding and Carrum’s value-based momentum.



HOST: Rhonda Brooks



Today’s episode of HITshow Daily spotlights the human side of healthcare transformation — from bedside staffing and patient empathy to billion-dollar innovation and community impact. Hosted by Rhonda Brooks.



???? Quality & Safety — Nate CollierThe Joint Commission calls it a “defining moment for nursing.” Beginning in 2026, nurse staffing will be recognized as a core quality metric, formally linking workforce adequacy to accreditation and patient outcomes. Hospitals will need to elevate nurse leadership, publish staffing data, and use analytics to prevent burnout.



???? Patient Experience — Jade RomeroNRC Health’s 2025 Patient Experience & Consumer Loyalty Awards highlight hospitals that build trust through empathy and communication. Insights from more than 310,000 consumers show human connection now drives loyalty more than convenience or digital access.



???? Innovation & Infrastructure — Logan StokesOracle’s $1.2 billion East Bank campus will reshape Nashville’s skyline and establish the city as a national AI and tech hub. The massive development includes two office towers, a riverfront park, and pedestrian bridge — with 8,500 jobs projected by 2031.



???? Digital Health — Anika ShahPear Suite raises $7.6 million Series A to scale its AI-powered platform for community health workers. The software streamlines care planning, social-needs documentation, and claims submission — enabling CBOs to partner directly with Medicaid and Medicare plans.



???? Market & Models — Teresa VaughnCarrum Health doubles covered lives to 6.7 million, expanding its Centers of Excellence bundled-care model. Employers gain predictable costs and outcomes, while hospitals face new pressure to improve coordination, pricing transparency, and referral pathways.



???? Bright Spot — ProducedPear Suite’s Series A & the Rise of Community Health Workers — celebrating a new era where grassroots care teams are recognized and reimbursed as vital partners in population health.



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HITshow is made possible by EY, Kimmchi and HLTH 2025 — the epicenter of healthcare innovation, where the future of care happens, October 26–29 in Las Vegas.

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