Betsy Westhafer is the CEO and founder of The Congruity Group, an organization that is helping C-Level managers engage with their customers at a strategic level, building trust and gaining critical insights to ensure growth and success. In this episode of Higher Leading, Betsy and I discuss our shared passion for building customer and culture focused organizations, and the author and entrepreneur shares her advice for living life with calm confidence, instead of frantic desperation. From focusing on the things that she can control to ending her day with a positive thought, Betsy’s wise words are certain to inspire. 

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