Happy to Help | A Customer Support Podcast

Happy to Help | A Customer Support Podcast

Por: Buzzsprout
If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you! Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of customer support to make remarkable support the standard, not the exception! 
30 episodios disponibles

Latest episodes of the podcast Happy to Help | A Customer Support Podcast

The High Cost of Urgency: Mistakes, Burnout, and Bad Customer Experiences 14/10/2025
Remote Support Team Management with Erica Clayton 09/09/2025
Live Demos, Orientations, and Reducing Support Tickets Through Customer Education 12/08/2025
The Role of AI in Customer Support with Conor Pendergrast 08/07/2025
Journey Mapping the Customer's Experience with Stacy Sherman 10/06/2025
Balancing Inbox Coverage and Support Projects with Chase Clemons 13/05/2025
How to Build and Maintain an Effective Knowledge Base 08/04/2025
Communicating Effectively with Developers and Tech Support 11/03/2025
5 Easy Ways to Instantly Improve Your Customer Service in 2025 11/02/2025
Lessons from 20 Episodes of Happy to Help 24/12/2024
Cultivating a Healthy Support Team with Suneet Bhatt 10/12/2024
How Whole Company Support Improves Products and Processes with Kristi Ernst Thompson 26/11/2024
Crisis Management Tips for Customer Success Teams 12/11/2024
Customer Support Strategies for a Stress-Free Holiday Season 29/10/2024
Elevate CX Denver Recap: Top Lessons, AI Tips, and Customer Service Week Ideas 15/10/2024
How to Write Remarkable Emails for Customer Support 01/10/2024
Strategies for Understanding and Implementing Customer Feedback with Chase Clemons 17/09/2024
The Importance of Finding Your Community with Sarah Hatter 03/09/2024
Customer Support Scheduling: How to Balance Inbox Coverage & Deep-Work Time 20/08/2024
The Art of Training New Hires Efficiently 06/08/2024
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