Author and empathy advocate, Maria Ross busts myths about empathy and clearly defines what it is so that it can be effectively harnessed. In this episode of the Happy Space podcast, Maria Ross, an author and empathy advocate, shares her life-changing experience of surviving a medical trauma, highlighting the role of empathy in her recovery and its influence on her work. Maria discusses her books 'The Empathy Edge' and the soon to be released in fall 2024, 'The Empathy Dilemma,' emphasizing the operationalization of empathy in organizations and its importance in leadership. The conversation touches on common myths about empathy, its innate nature, and methods to cultivate it in business environments and personal lives. Maria and Clare explore the misconceptions surrounding empathy and sensitivity, advocating for a cultural shift towards more human-centered practices in business and personal spheres.Maria Ross is a speaker, facilitator, author, and empathy advocate who believes cash flow, creativity, and compassion are not mutually exclusive. She’s spent decades helping forward-thinking leaders and teams connect and engage through empathy to accelerate growth and impact. Maria has authored multiple books, including her most recent title, “The Empathy Edge: Harnessing the Value of Compassion as an Engine for Success” and also hosts The Empathy Edge podcast. Maria understands the power of empathy on both brand and personal levels: in 2008, shortly after launching her business, she suffered a ruptured brain aneurysm that almost killed her and inspired her memoir, “Rebooting My Brain”. In it, she explores the critical importance of empathy in healing and overcoming adversity. Her next book “The Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Boundaries”, arrives on shelves in Fall 2024.CHAPTERS03:06 The medical emergency that started Maria’s journey07:38 Operationalizing empathy in organizations12:17 Busting empathy myths part 117:31 The connection between empathy and highly sensitivity people21:00 Toning your empathy muscle24:04 Busting empathy myths part 226:51 “Empathy circles” and having powerful conversations30:26 Empathy and gender in leadership36:28 Having better experiences surrounding layoffs39:55 Empathy in personal relationshipsLINKSFor active links, visit www.clarekumar.com/podcastThe Empathy Edge: Harnessing the Value of Compassion as an Engine for Success by Maria RossThe Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Boundaries by Maria RossRebooting My Brain: How a Freak Aneurysm Reframed My Life by Maria Ross“The Empathy Edge” PodcastTedX Talk: How to Trojan Horse Leaders into Being More Empathetic | Maria RossTalks at Google: Rebooting my Brain | Maria RossClare’s HSP QuizEmpathy Circles WebsiteInstitute for Patient and Family-Centered CareAwakening Compassion at WorkPhil M. JonesExactly What to Say: The Magic Words for Influence and Impact by Phil M. JonesIMAGE CREDITSThe Empathy Edge book - Maria Ross The Empathy Dilemma book - Maria Ross The Empathy Edge Podcast logo - Maria Ross Mark Cuban - WikipediaEmpathy Circles logo - Edwin RutschEmpathy Circles tents - Edwin RutschPhil M. Jone - philmjones.comExactly What to Say book - goodreads.comSatya Nadella - WikipediaOther images - CanvaLearn more about and follow Maria:InstagramYoutubeTwitterLinkedIn😀😃😄😁😆Highly sensitive executive coach and productivity catalyst, Clare Kumar, explores the intersection of productivity and inclusivity continually asking how can we invite the richest contribution from all. She coaches individuals in...

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