Making your services more accessible for hearing impaired clients

23/06/2025 40 min Temporada 10 Episodio 5
Making your services more accessible for hearing impaired clients

Listen "Making your services more accessible for hearing impaired clients"

Episode Synopsis

Send us a textMaking your services more accessible for hearing impaired clients Jo Haywood is a hairstylist in Kensington, London for Luke Ormsby salon.She trained with Vidal Sassoon and has enjoyed learning and growing as a hairstylist.She has a long commute to work every day, and felt like she could be using the travel time in a productive way, and decided she would like to learn sign language.Jo now holds a level 2 in BSL, which she studied with her Dad. Initially, this was just a way to continue her personal development, and a great way to connect with him, but her manager encouraged her to advertise this skill to clients. Although she was not confident at first, she received a great response.We discuss tips on how to make a hearing impaired client's salon visit easier and more enjoyable, and how sign language has enabled her to build a connection with her clients and to give them the best salon experience.Connect with Jo:InstagramBSL Dictionary Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!