Taking a Proactive Approach to CSM: Advice from Bernadette Risley

GSD - Getting Services Done
29/01/2023 38 min Episodio 37

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Episode Synopsis

In this episode, Jeff interviews Bernadette Risley about using good sales tactics to be better CSMs. They discuss the importance of having a strategy in place before executing any customer success initiatives and how to review original objectives.

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