Listen "The Door-to-Door Experience: Corporate Travel Trends and Technology, with Susan Lichtenstein"
Episode Synopsis
Send us a textIt’s no longer air vs ground transportation. It’s all one experience from the minute the passenger steps out their door to the minute they arrive back.In this episode, Ken and James sit down with Susan Lichtenstein, VP of Sales at HQ, to shine a light on trends and technology in the corporate travel industry. In this episode, you’ll learn:How technology can help operators modernize their business, allowing for real-time vehicle tracking, automated expense management, and enhanced safety measures.Why operators must think of the entire passenger experienceWhat to expect from self-driving cars, robotic transportation systems, and the continued growth in electric vehicles and micro-mobility solutions.Why the industry needs more women and diversity in leadership roles to foster innovation and improve customer experience.Connect with Susan on LinkedIn: https://www.linkedin.com/in/susanlichtenstein/Visit the HQ website: https://hqtravel.com/At Driving Transactions, Ken Lucci and his team offer financial analysis, KPI reviews, for specific purposes like improving profitability, enhancing the value of the enterprise business planning and buying and selling companies. So if you have any of those needs, please give us a call or check us out at www.drivingtransactions.com. Pax Training is your all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtpConnect with Kenneth Lucci, Principle Analyst at Driving Transactions:https://www.drivingtransactions.com/Connect with James Blain, President at PAX Training:https://paxtraining.com/
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