ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Southwest Lands in Knoxville: Inside the Decision to Join TYS"
Episode Synopsis
Episode Summary
In this milestone episode of From the Runway Up, Becky and Caitlin sit down with Adam DeCaire, Senior Vice President of Network Planning & Network Operations Control at Southwest Airlines, for a long-awaited conversation that East Tennessee travelers have been hoping for: Why Southwest Airlines chose Knoxville.
Adam reveals why Southwest chose Knoxville, what the airline looks for when entering a new market, and how Knoxville fits into Southwest’s broader network strategy. From aircraft selection to connection opportunities to the Southwest customer experience, this is the insider conversation Knoxville has been waiting for.
Topics Covered
The decades-long effort to recruit Southwest Airlines to Knoxville
Adam’s personal career story: from throwing bags in Cleveland to leading network planning
How airlines evaluate new markets and why Knoxville’s timing finally aligned
The importance of UT, tourism, and regional demand in the decision
The Southwest aircraft fleet—no regional jets, only Boeing 737s
The “Southwest experience,” empowered employees, and customer-first culture
What success looks like for the airline and the community
Connect & Stay Updated
Book flights at Southwest.com
Previous Episode about bringing carriers to TYS: In The Winner’s Circle: Air Service at TYS.
The post Southwest Lands in Knoxville: Inside the Decision to Join TYS appeared first on From the Runway Up.
In this milestone episode of From the Runway Up, Becky and Caitlin sit down with Adam DeCaire, Senior Vice President of Network Planning & Network Operations Control at Southwest Airlines, for a long-awaited conversation that East Tennessee travelers have been hoping for: Why Southwest Airlines chose Knoxville.
Adam reveals why Southwest chose Knoxville, what the airline looks for when entering a new market, and how Knoxville fits into Southwest’s broader network strategy. From aircraft selection to connection opportunities to the Southwest customer experience, this is the insider conversation Knoxville has been waiting for.
Topics Covered
The decades-long effort to recruit Southwest Airlines to Knoxville
Adam’s personal career story: from throwing bags in Cleveland to leading network planning
How airlines evaluate new markets and why Knoxville’s timing finally aligned
The importance of UT, tourism, and regional demand in the decision
The Southwest aircraft fleet—no regional jets, only Boeing 737s
The “Southwest experience,” empowered employees, and customer-first culture
What success looks like for the airline and the community
Connect & Stay Updated
Book flights at Southwest.com
Previous Episode about bringing carriers to TYS: In The Winner’s Circle: Air Service at TYS.
The post Southwest Lands in Knoxville: Inside the Decision to Join TYS appeared first on From the Runway Up.
In God we trust