Listen "The Secret to Client Retention: Crafting a 5-Star Experience from Start to Finish"
Episode Synopsis
Want more rebookings, better reviews, and guests who can’t stop talking about their visit? In this episode, I’m sharing how to create a client experience so seamless and personal, it keeps your books full and your team thriving.From the first online interaction to post-visit follow-up, we’ll break down each step of the guest journey—and I’ll give you real, actionable strategies to elevate the experience in a way that builds loyalty and boosts income.💼 Ready to take the guesswork out of it?My Client Experience Toolkit is now available!It’s packed with everything you need to map out your journey, train your team, and elevate your systems—including consultation forms, rebooking and retail scripts, post-visit templates, and more.🎧 Listen now and grab your toolkit hereIf you loved this episode, don’t forget to hit that follow button so you never miss a moment of real talk, business tips, and inspiration to help you grow behind the chair and beyond. 💌 Want more?Download my free Client Experience Checklist → amandasmearman.com 🫶 Let’s hang out on IG → @amandasalonstylistTag me in your takeaways or send a DM—I’d love to hear what resonated with you! Thanks for listening, and remember:You’re not just building a business—you’re building a legacy. 💜
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