Episode Overview: In this episode, the Tern team dives into a packed week of updates and insights. David Shull (Co-founder), Brad Turner (Head of Design), and Molly Johnson (Head of Product) share behind-the-scenes stories from their week, from scaling support after record growth to unveiling new product upgrades. From the revamped payments model to per-room deposits, improved document handling, and fresh quality-of-life improvements, it’s an action-filled look at how Tern continues to evolve. Plus, some exciting personal news and a glimpse at what’s coming in Q4.Episode Topics: (00:45) Week in Review Brad, Molly, and David share team updates, travel, and some big personal news.(09:49) Payments Migration Update Molly walks through how trips can now be migrated to the new payments model, with safety checks and gradual rollout.(15:04) New Deposit Management Brad demos flexible per-room and per-occupancy deposits that streamline proposals.(20:27) Folders in Itinerary Templates Molly announces that folders are now live for itinerary templates, with workflows next on the horizon.(22:28) Documents and Receipts Overhaul Brad shows the new unified documents tab across activities, packages, and insurance, simplifying how receipts and confirmations are handled.(30:23) Quality of Life Updates Improvements to room option pricing, signup flow tweaks, and better mobile editing experiences.(33:23) Bug Fixes Molly highlights fixes to payment visibility, cruise templates, and mobile images.(36:16) Week Ahead The team previews upcoming agency features, integration projects, and travel to events and client sites.Show Highlights:Smooth migration path to Tern’s new payments modelFlexible per-room and per-occupancy deposits for group and custom tripsUnified documents tab that simplifies receipts and confirmationsItinerary folders now live with workflow folders coming soonMajor growth leading to expanded support team hiringPersonal updates including new team members, a baby boom, and travel adventures

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