From Pricing to Bookings: Inside Tern’s Evolution

30/05/2025 34 min

Listen "From Pricing to Bookings: Inside Tern’s Evolution"

Episode Synopsis

Welcome back to Flight Path! This week; David, Molly, and Brad — unpack a packed week of updates, team reflections, and product evolution. Coming off Memorial Day and a week at ASTA, the team brings fresh insights and exciting momentum. If you’re a Tern user or just travel-curious, this episode is packed with meaningful updates, feature walkthroughs, and what’s coming next.Timestamps:00:00 — Intro & Memorial Day Weekend Recap01:49 — Major Product Milestone: New Bookings Tab Replaces Pricing05:54 — Why this redesign matters + what users are loving already09:05 — Under-the-hood complexity: Packages, nesting, and how the new UI simplifies it12:08 — Language alignment: From confusion to clarity in workflows16:25 — Editor Migration Update: What happened, what we fixed, and what we learned20:47 — Deep Dive: The % bug that caused content loss and our team’s recovery response22:54 — Why content reliability is non-negotiable + the systems now in place to prevent future issues26:41 — Quality-of-life features: Workflow automation visibility + one-click loyalty number copying29:20 — Coming Next Week: Destination weddings, Romance Forum, and new group travel tools32:00 — Mobile upgrades kick off: What's happening on app, web, and iPad next34:00 — Final thoughts, a look ahead, and an invitation to share feedback