Season 1 : Episode 37 - "Building your Multi-Faceted, Multi-Skilled CX team" with Annette Franz

28/12/2020 34 min

Listen "Season 1 : Episode 37 - "Building your Multi-Faceted, Multi-Skilled CX team" with Annette Franz"

Episode Synopsis

Explore what a CX professional and team looks and feels like, and, more importantly, what are the skills needed to do this job.
 
For anyone remotely involved in any part of CX, regardless of the industry, Annette is a thought leader, passionate, insightful and someone that you should be following and listening to!

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