ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "So You Want My Feedback - Episode 2: City Hotel Guest Survey"
Episode Synopsis
In this episode, we review the feedback ask from a hotel in a city location. Spoiler alert- things start out great but then take a turn. This is the second episode of our So You Want My Feedback? series, in which we review the feedback requests from companies, hotels, restaurants, services through the lens of a guest or customer. We point out the good, the bad, and the ugly...names and places will, of course be hidden to protect the innocent (or guilty). #cx #survey #bestpractices #guestinsight #hospitality #review
More episodes of the podcast Feedback Matters
What's up Doc?
10/10/2025
We're Confused - A Tangled Feedback Loop?
20/02/2025
Here’s Five Stars for You—How About Us?
03/02/2025
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