Welcome to The OT Series: Real Talk on Funding, Practice & AT with Sarah Collison, a 4-part podcast series by Enable Lifecare.Hosted by Chanelle Olivier, the series features an in-depth conversation with Sarah Collison, an experienced OT and respected voice in the profession. Together, they explore the realities of NDIS practice and Assistive Technology (AT).In this fourth episode Beyond Rejection: Reviews, Appeals, and Next Steps in the NDIS, Sarah shares practical guidance on what to do when AT prescriptions are declined — and how OTs can respond with confidence. Topics include:Why obtaining the NDIS rejection in writing is the crucial first stepHow to strengthen applications with targeted evidence and documentationUsing Section 100 review requests to challenge initial decisionsWhen and how to escalate to the AAT (Administrative Appeals Tribunal)Why most rejections are not due to poor assessments, but misunderstandings at the agency levelTurning rejections into learning opportunities to build stronger future applicationsThis episode provides reassurance and clear strategies for OTs navigating one of the most challenging parts of AT practice in the NDIS — proving that a rejection isn’t the end, but a step toward better advocacy and outcomes for clients.

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