Customer Centricity and the Luxury Experience

23/09/2020 34 min Temporada 1 Episodio 1

Listen "Customer Centricity and the Luxury Experience "

Episode Synopsis

In the first episode of FARFETCH Threads, we hear Jamie Freed (Global VP, FARFETCH Private Client) and Kelley Brogan (Head of Retail Transformation - Store of the Future) discuss the luxury customer, what makes our Private Client offering unmistakably FARFETCH and the importance of customer centricity.