GenAI in retail: Transforming consumer experiences and business efficiency

26/12/2023 14 min Temporada 7 Episodio 6
GenAI in retail: Transforming consumer experiences and business efficiency

Listen "GenAI in retail: Transforming consumer experiences and business efficiency"

Episode Synopsis

This episode of the EY.ai Podcast - https://www.ey.com/en_in/media/podcasts/generative-ai explores the transformative power of generative AI (GenAI) in the retail industry. Featuring Angshuman Bhattacharya, Partner and National Leader in Consumer Products & Retail at EY India, this episode sheds light on how AI is revolutionizing consumer experiences and boosting business efficiency in India.In this episode, you'll hear about:How AI is enhancing the shopping experience and shaping customer behavior.Insights into AI-driven logistics and supply chain management.The impact of AI on decision-making and business strategies.Key Takeaways:AI adoption is transforming retail in India, with over 82% of consumers using AI.The symbiotic relationship between AI and customer satisfaction.Strategies for leveraging AI to drive business efficiency.Tune in to learn how AI is reshaping the future of retail in India!https://www.ey.com/en_in/media/podcasts/generative-ai/2023/12/episode-6-gen-ai-in-retail-transforming-consumer-experiences-and-business-efficiencySubscribe for more:EY India Insights Podcast on Amazon MusicEY India Insights Playlist on YouTubeEY India Insights on SpotifyEY India on SoundCloud