Experts of Experience

Experts of Experience

Por: Mission.org
If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver a consistent experience that meets - and exceeds - their customer’s expectations? On this show, we’ll dive deep into the world of customer experience and share how businesses are navigating high expectations and leveraging emerging technology like AI and GPT to create the next great experience for their customers. Hosted by Lacey Peace and featuring some of the smartest business minds of the day, Experts of Experience is your go-to resource for ideas, innovation, and inspiration to level up your CX.

This podcast is presented by Salesforce Customer Success.
99 episodios disponibles

Latest episodes of the podcast Experts of Experience

Mostrando página 5 de 5

#19 The Ultimate Guide to Ecommerce CX 28/02/2024
#18 Innovation in Education: Duolingo's Approach to Immersive Learning with Megan Bednarczyk 21/02/2024
#17 Rudi Khoury - Empower Your Team, Transform Customer Service: Fisher & Paykel's Revolutionary Approach 14/02/2024
#16 Ethan Beute - The Heart of Customer Experience: Human Emotion and Artful Communication 07/02/2024
#15 Jim Roth's Masterclass on Salesforce's Customer Success Strategies 31/01/2024
#14 Chris Ho's Secret to The Art of Delegation and Customer Experience 24/01/2024
#13 Ian Wishingrad: A Masterclass in Branding & Customer Experience 17/01/2024
#12 Riley Thomas: How Does Tech Transform The Real Estate Experience? 10/01/2024
#11 Elizabeth Maughon: The Future of Customer Experience in Ad Tech 03/01/2024
#10 Grant Riewe: Leading CX Transformation in Mental Healthcare 27/12/2023
#8 Sam Wegman: The Secret to B2B Customer Experience Success 13/12/2023
#7 Adam Toporek: Key Strategies for Enhancing Customer Experience in Any Business 06/12/2023
#6 Jan Young: Why is Customer Success Crucial in SaaS? 29/11/2023
#5 Adrian Swinscoe: Break The Cycle of Poor CX With This Framework! 22/11/2023
#4 Adam Vasallo: Redefining Customer Experience With Technology 15/11/2023
#3 Nigel Piper: Rethinking Customer Support with Xero’s Nigel Piper 08/11/2023
#2 Matt Dixon: Master Customer Experience with The Challenger Sale Approach 02/11/2023
#1 Brandon Kirk: The Secret To Mastering Customer Experience in Your Business 01/11/2023
Introducing Experts of Experience 25/10/2023
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