Experience the Difference

Experience the Difference

Por: Hosted by Christopher Brooks, ECXO UK Ambassador
The ECXO (European Customer Experience Organisation) seeks to bring together leaders and organisations, operating in Europe and beyond. The ambition is for these progress types to share knowledge, best practice, insights, stories and lessons with a view to raising the collective experience standards and develop the European approach for Customer Experience.In this podcast series we meet the founder, the ambassadors and the members of the ECXO. We hear their stories through CX and their views on the importance in recognising and celebrating the cultural difference of CX across Europe. Cover image by Nataliya Vaitkevich from Pexels
10 episodios disponibles

Latest episodes of the podcast Experience the Difference

ECXO - Experience the Difference - Nicolette Wuring - Cultivating the right environment for CX 07/05/2024
Experience the Difference - Irina Mostovaya - How to succeed with B2B CX 17/04/2024
ECXO - Experience the Difference - Measuring Emotional Drivers - Anne-Laure de Broissia 31/10/2023
ECXO - Experience the Difference - Danny Peters - The Power of Customer Journey 31/10/2023
ECXO - Experience the Difference - Agneiszka Sulicka-Faverey - The importance of clear job profiles in CX 31/10/2023
ECXO - Experience the Difference - Kari Korkiakoski - There is no such thing as a digital experience 31/10/2023
ECXO - Experience the Difference - Federico Cesconi - The Democratisation of Customer Intelligence 31/10/2023
ECXO - Experience the Difference - Ladislau Batahla - The Human Impact of Digitisation 31/10/2023
ECXO - Experience the Difference - Kirsti Laasio - 'Shifting' to becoming a customer led company 31/10/2023
ECXO - Experience the Difference - Thomas Wieberneit - Content in CX 31/10/2023
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