Episode Synopsis "EXM Lunchtime Listen-in: New Values"
In response to the Covid-19 pandemic, Experience Makers held a series of online talks across the network to explore the impact on property from a customer experience perspective. This episode looks at how integral the property industry is to so many aspects of our lives and asks what the lasting legacy of coronavirus will be: How will improved relationships with customers and new socially responsive initiatives develop? What's needed to continue the cultural change? Contributors: Dr Gemma John, Human City Oliver Hudson, Build-ID; Sabri Marsaoui, Edmonton Green Centre