ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Georgia Power’s Guide to Outage Communications"
Episode Synopsis
If you’re in the utility business, you know your customers are looking for clear, accurate, and quick communications during a power outage. In this episode of Experience Better: The CX Podcast™, we interview John Zumbado, Senior Engineer at Georgia Power, to reveal how consistent and proactive outage communications can be the difference-maker when it comes to happy and informed customers.
More episodes of the podcast Experience Better: The CX Podcast
Say Goodbye to Late Payments
08/08/2024
Navigating the New Era of Payments in 2024
23/04/2024
Call Volume Down, Customer Happiness Up
18/03/2024
Unpacking CX - Celebrating 5K Streams
18/12/2023
In God we trust