Experience Action

Experience Action

Por: Jeannie Walters, CCXP
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
147 episodios disponibles

Latest episodes of the podcast Experience Action

Mostrando página 3 de 8

What Do Customers Want? 04/03/2025
Get the CX Executive Role 25/02/2025
Storytelling to Connect with Customers 18/02/2025
CX Pulse Check - February 2025 11/02/2025
Commodities and Customer Experience 04/02/2025
Inclusive Communications and Training 28/01/2025
CX Pulse Check - January 2025 21/01/2025
CX Wins from 100 Episodes 14/01/2025
5 Year-End Reflection Questions 17/12/2024
Misaligned Customer Expectations 10/12/2024
CX Pulse Check - December 2024 03/12/2024
Mission and Vision in CX Strategy 19/11/2024
Turning Negative Feedback Into Actionable Insights 12/11/2024
CX Pulse Check - November 2024 05/11/2024
Break Down The Silos - or Not? 29/10/2024
Get B2B Partners Aligned with CX 22/10/2024
Prioritize the Right Things 15/10/2024
CX Pulse Check - October 2024 08/10/2024
Small Business CX Advantages 01/10/2024
Insights from Overwhelming Data 24/09/2024
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