Experience Action

Experience Action

Por: Jeannie Walters, CCXP
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
147 episodios disponibles

Latest episodes of the podcast Experience Action

Mostrando página 2 de 8

No One Cares About Your CX Metrics—Let's Fix That 29/07/2025
Customer-centric? Or just talk? 22/07/2025
Surprise, Delight, or Just Get It Right? 15/07/2025
CX Pulse Check - July 2025 08/07/2025
Getting Other Leaders On Board with CX 24/06/2025
CX Mistakes We Learn From 17/06/2025
Stay Ahead of Customer Expectations 10/06/2025
CX Pulse Check - June 2025 03/06/2025
Marketing to CX Skills 27/05/2025
3 Wins for Employee Experience 20/05/2025
CX in the Public Sector 13/05/2025
CX Pulse Check - May 2025 06/05/2025
Reflecting the CX Mission in the Employee Experience 29/04/2025
Keeping Up with Customer Expectations 22/04/2025
The Art of CX Leadership 15/04/2025
CX Pulse Check - April 2025 08/04/2025
Turning Employee Insights into Customer Experience Breakthroughs 01/04/2025
Event Planning and CX 25/03/2025
Build Your CX Scorecard 18/03/2025
CX Pulse Check - March 2025 11/03/2025
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