On this weeks episode of Exchanges none other than the great Paul Zahra, former CEO of David Jones and the Australian Retailers Association. We dive into the rapid evolution of the retail industry from the impact of AI, pricing strategies, supply chain challenges, and industrial relations pressures. Couple this with the rise of fast fashion, issues around sustainability, innovation, as well as the growing importance of diversity, equity, and inclusion - Paul's vision for building a more resilient and thriving industry in an increasingly complex market are not to be missed.If you like this episode of Exchanges - Don't forget to subscribe on Apple, Spotify, YouTube or wherever you get your podcasts.Follow Paul here:LinkedIn: https://www.linkedin.com/in/paulzahraInstagram: https://www.instagram.com/paulzahra_1/Group Chair: https://mentorlist.com/our-chairs/Follow Me here:LinkedIn: https://www.linkedin.com/in/evan-lucas-44a25316/Instagram: https://www.instagram.com/evanlucas_/Website: www.evanlucas.com.auYou can buy my book Mind over Money here: https://www.amazon.com.au/Mind-over-Money-understanding-behaviour/dp/1922611859/ref=tmm_pap_swatch_0Or from all good online book stores.Show notes:00:00 The Evolution of Retail: A Five-Year Journey02:59 AI's Impact on Retail: Winners and Losers06:06 Pricing Strategies in a Changing Economy08:55 Supply Chain Challenges and Opportunities11:52 The Pressure of Industrial Relations on Retail15:03 Competing with Giants: The Future of Retail17:49 Consumer Behaviour: Fast Fashion and Sustainability21:09 The Role of Regulation in Retail Sustainability23:55 Diversity, Equity, and Inclusion in Retail24:58 A Vision for the Future of Retail Hosted on Acast. See acast.com/privacy for more information.

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