Empathy, Alignment, and Authenticity: The Keys to Standing Out in Business

08/01/2025 26 min
Empathy, Alignment, and Authenticity: The Keys to Standing Out in Business

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Episode Synopsis

Send us a text“Look for opportunities to shout each other out. It's a lovely, beautiful thing when it starts to happen.” - Cynthia HayesIn this episode, we sit down with Cynthia Hayes, the owner of Liger Marketing, to discuss the power of brand therapy, aligning core values with brand messaging, and why empathy is important in business. We explore how a holistic marketing approach can make businesses shine and talk about the role authenticity plays in branding. In this episode, listen for: Establishing core values requires thoughtful consideration and testing, but their true impact comes from consistently reinforcing and integrating them into daily practices, such as through shout-outs, awards, and meaningful acknowledgments.Creating a culture of exceeding expectations and advocating for clients fosters reciprocal recognition among employees, with shout-outs inspiring a shared commitment to excellence and building a positive, supportive environment.Practicing self-compassion allows you to stay empathetic, responsive, and flexible with your team and clients, fostering trust and relational connections by addressing their needs with humanity and understanding.Connect with Cynthia Hayes:  Website: https://ligermarketing.com/LinkedIn: https://www.linkedin.com/in/cynthiahayes/ Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them. Want to learn more about how this can work for you and your business, reach out to us! Connect with Entrepreneur Encounter: Newsletter: https://tinyurl.com/3azyca95 LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/ Website: https://www.youarerembertllc.com/ Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/ Website: https://ddvirtualmanagement.com/

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